Terms & Conditions
Welcome to Veteranbikestore.com. By browsing and making a purchase on our website, you are agreeing to the following Terms and Conditions. Please review them carefully before completing any order.
1. General Terms
- We reserve the right to decline service to anyone, for any reason, at our discretion.
- Product prices may change at any time without prior notice.
- While we aim for accuracy, we cannot guarantee that product details or other content on this site are fully precise, complete, up to date, or error-free.
2. Orders & Purchasing
- When placing an order, you consent to us using your personal details for delivery purposes (this may include sharing your information with couriers and logistics partners).
- No contract is established until we confirm acceptance of your order.
- Ownership of goods transfers only after we have received full payment.
- Prices, promotions, and product availability may change without notice. Errors and omissions are excepted.
- Delivery timelines for items that are out of stock are estimates only and not guaranteed.
- Free Shipping: Orders above $5,000 qualify for free shipping. Orders above $10,000 include free tax coverage.
- Minimum order requirement: $2,000 for delivery.
If you experience difficulties registering online, please reach out to us for assistance.
3. Payment Methods
We accept the following payment options:
- PayPal
- International Bank Transfer (T/T)
- Western Union (WU)
- MoneyGram
- Paysend, Remitly, Revolut, SendWave
Supported Currencies: USD, EUR, GBP.
Payments via Remitly, Paysend, Sendwave, Revolut, International Bank Transfer, Western Union, or MoneyGram – Estimated processing and delivery time: 7 days.
Important: Purchases are processed only using the payment methods listed above. Your order will be handled after you provide payment confirmation via WhatsApp or Email. If proof of payment is not submitted within 3 days of purchase, your order will be automatically cancelled.
Order inquiries: [email protected]
Note: Orders are only processed after we have verified payment. Proof of payment must be provided within 3 days.
4. Refund Policy
- Full refund if your order is not delivered.
- Orders are shipped promptly once the complete delivery address is provided.
- Shipments are carried out through DHL, FedEx, or UPS, based on the buyer’s request.
- If items arrive damaged, we will issue a refund or send a replacement at no additional charge.
5. Purchase Policy
Payments via Bank Transfer or Western Union must be made through our official online platform. Please contact us for further instructions.
6. Express Delivery
We aim to deliver all items within 7 business days. However, delivery dates are estimates and cannot be fully guaranteed. Orders are dispatched only after payment has been received and confirmed.
7. Complaints
- For any complaints regarding our services, email us at [email protected].
- We strive to respond within 24 hours.
- For purchase support, contact us at [email protected].
8. Contact Information
If you have questions about these Terms & Conditions, you may reach us at:
Email: [email protected]
Address: Bandung, Indonesia